Privacy Policy

This Privacy Policy outlines how Prime96, licensed by the Anjouan Gaming Board, collects, uses, and protects personal data from users in Australia. This policy is designed to comply with applicable data protection and gambling regulatory standards. By using the services provided by Prime96, users agree to the terms outlined in this policy.

Information We Collect

Prime96 collects various types of personal data to facilitate account management, enhance user experience, and ensure compliance with legal requirements. The types of data collected include:

• Registration data: This includes personal information such as name, date of birth, address, and contact details provided during account registration.
• Payment details: Information related to financial transactions, including credit card details, bank information, and e-wallet credentials necessary for processing deposits and withdrawals.
• Technical logs: This encompasses data such as IP addresses, device information, browser type, and cookie data that help optimize the platform functionality and security.

Purpose of Data Utilization

The data collected by Prime96 is used for various legitimate purposes, including:

• Account management: To create, maintain, and manage user accounts, ensuring a secure gaming environment.
• Marketing communication: To send promotional materials, newsletters, and other communications regarding products and services, provided users have opted in to receive such communications.
• Anti-fraud checks: To monitor transactions and user activities for suspicious behavior, helping to prevent fraudulent activities within the platform.
• Anti-Money Laundering (AML) compliance: To ensure compliance with all applicable laws and regulations regarding the prevention of money laundering and the financing of terrorism.
• Know Your Customer (KYC) procedures: To verify the identity of users and ensure adherence to responsible gambling practices, including age verification and confirmation of user identity.

Data Sharing and Disclosure

Prime96 may share personal data with third parties under specific circumstances, including:

• Payment providers: To facilitate financial transactions and ensure secure deposits and withdrawals.
• Verification partners: To conduct background checks and KYC verifications as required by regulatory authorities.
• Regulatory authorities: To comply with legal obligations and regulations applicable to the gaming industry, including reporting suspicious activities or transactions.

Data sharing with third parties will only occur in accordance with this Privacy Policy and applicable laws. Prime96 will not sell or rent personal data to any third party for marketing purposes without user consent.

User Rights

Users have specific rights regarding their personal data, which include:

• Right to access: Users can request access to the personal data held by Prime96 and obtain a copy of such data.
• Right to deletion: Users may request the deletion of their personal data, subject to certain legal exceptions, such as compliance with AML regulations or KYC requirements.
• Right to restrict processing: Users can request restrictions on the processing of their personal data in specific situations, such as contesting the accuracy of the data.

To exercise these rights, users should contact the support team through the available communication channels provided on the platform.

Cookie Policy

Prime96 employs cookies and similar tracking technologies to enhance the functionality and performance of its online platform. Cookies are small text files stored on users’ devices that help in remembering user preferences and improving the overall experience. The types of cookies used include:

• Essential cookies: These cookies are necessary for the proper functioning of the platform and enable users to navigate the site and use its features.
• Analytical cookies: These cookies help collect information on how users interact with the platform, allowing for performance tracking and optimization of services.

Users can manage their cookie preferences through their browser settings. However, disabling cookies may affect the functionality of the platform.

Data Security

Prime96 takes the security of personal data seriously. The platform employs advanced security measures and technologies to protect user data from unauthorized access, loss, or misuse. This includes the use of encryption protocols, firewalls, and secure payment processing systems.

While Prime96 strives to protect user data, no online service can guarantee complete security. Users are encouraged to take precautions when accessing their accounts, such as using strong passwords and logging out after each session.

Data Retention

Personal data will be retained by Prime96 for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Once the data is no longer needed, it will be securely deleted or anonymized, ensuring that it cannot be identified.

Changes to the Privacy Policy

Prime96 reserves the right to modify this Privacy Policy at any time. Any changes will be communicated to users through the platform, and continued use of the services will signify acceptance of the updated terms. Users are encouraged to review this policy periodically to stay informed about how their personal data is handled.

Contact Information

For any inquiries regarding this Privacy Policy or the handling of personal data, users may contact the support team through the channels provided on the Prime96 platform. The support team is available to assist with any questions or concerns related to privacy and data protection.

This Privacy Policy is effective as of the date it is published and remains in effect until further notice.